Terms & Conditions

TWIY Health provides surgical distribution–related services in the United States, including partnership, territory, and operational coordination with healthcare professionals and manufacturers. We may provide intake, scheduling, or follow-up coordination by phone, email, or SMS when you request it.

TWIY is not a clinic or hospital and does not provide medical diagnosis, treatment, emergency services, or legal advice. Information we share is for business coordination unless separately governed by a written agreement between you and TWIY. In a medical emergency, call 911 (or your local emergency number).

This site and our communication lines are intended for adults engaging in good-faith business discussions. You agree not to misuse the site or SMS/phone channels — including by transmitting unlawful, harassing, fraudulent, or malicious content, attempting unauthorized access to our systems, or impersonating another party.

The following applies to SMS messages sent by TWIY Health in connection with inquiries or coordination you initiate. Our published intake number for calls and texts is (754) 231-1006.

Content on this site (text, branding, layout, graphics) is owned by TWIY or its licensors and is protected by applicable intellectual property laws. You may not copy, scrape, or reuse it for commercial purposes without our prior written permission, except as allowed by law.

This site and our communications are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free transmission of SMS or email.

To the maximum extent permitted by applicable law, TWIY and its officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits or data, arising from your use of the site, SMS, or phone services — including delays or failures caused by carriers or third-party platforms.

Our aggregate liability for any claim arising from these Terms or related services is limited to the greater of (a) one hundred U.S. dollars (US $100) or (b) amounts you paid TWIY for the specific services giving rise to the claim in the twelve (12) months before the claim, if any.

You agree to indemnify and hold harmless TWIY from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of our communications, or violation of others’ rights — except to the extent caused by our willful misconduct.

These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict-of-law rules that would apply another jurisdiction’s law. You agree that courts in Florida, USA, have exclusive jurisdiction over disputes arising from these Terms or your use of our services, and you consent to personal jurisdiction there, subject to any non-waivable rights you may have under consumer protection laws in your home jurisdiction.

We may modify these Terms at any time by posting an updated version on this site and updating the “Last updated” date. Material changes may require additional notice where required by law. Your continued use after updates constitutes acceptance unless law requires express consent.

For questions about these Terms or the SMS program: